Privacy Policy

Last updated: April 24, 2026

This Privacy Policy describes how Uqnfr ("Uqnfr," "we," or "our") collects, uses, and discloses your personal information when you visit or use our services, shop on Uqnfr.com (the "Site"), or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, a visitor to the Site, or another individual whose information we collect in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

To provide the Services, we have collected personal information about you from various sources over the past 12 months. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable Terms of Service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly From You
Information that you submit directly to us through our Services may include:

• Contact details, including your name, address, phone number, and email address.
• Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information, including your username, password, security questions, and other information used for account security.
• Shopping information, including items you view, items added to your cart, items saved to your account (such as loyalty points, reviews, recommendations, or gift cards), or purchase history.
• Saved product reviews/recommendations.
• Customer support information, including details you choose to provide when communicating with us—for example, information shared when sending messages through the Services.

Certain features of the Services may require you to provide personal information directly to us. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.

Information we collect about your usage
We may also automatically collect certain information regarding your interactions with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information such as how you access and use our websites and accounts—including device information, browser details, network connection information, IP addresses, and other data related to your interaction with the Services.

Information we obtain from third parties
Finally, we may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

• Companies that support our websites and Services.
• Our payment processors, which collect payment information (e.g., bank account details, credit or debit card information, billing addresses) to process payments, fulfill orders, and provide the products or services you requested, thereby executing the contract between us.
• When you visit our websites, open or click emails we send you, or interact with our Services or advertisements, we—or third parties partnering with us—may use online tracking technologies (such as pixels, web beacons, software development kits, third-party libraries, and cookies) to automatically collect certain information.

Any information we obtain from third parties will be handled in accordance with this Privacy Policy.

How we use your personal information

• Providing products and services. We use your personal information to provide services and fulfill the contract between us. This includes processing payments, fulfilling orders, sending notifications regarding your account, purchases, returns, exchanges, or other transactions; creating, maintaining, and managing your account; arranging shipping; assisting with returns and exchanges; and supporting other account-related functions. We may also enhance your shopping experience by enabling third parties to link your account with other services you choose to use. In such cases, those third parties will process your information in accordance with their own privacy policies and consumer privacy practices.
• Marketing and advertising. We may use your personal information for marketing and promotional purposes—such as sending you marketing, advertising, and promotional materials via email or mail, or displaying advertisements for our products or services. This may include using your personal information to better tailor services and advertisements on our website and other websites.
• Security and fraud prevention. We use your personal information to detect, investigate, or take action against potential fraud, illegal activity, or malicious behavior. If you choose to use the Service and register an account, you are responsible for maintaining the security of your account credentials. We strongly advise against sharing your username, password, or other access information with anyone. Please contact us immediately if you believe your account has been compromised.
• Communication and service improvement. We use your personal information to provide customer support and improve our services. This serves our legitimate interests by enabling us to respond promptly to your needs, provide efficient service, and maintain our business relationship with you.

Like many websites, we use cookies on our site. We use cookies to support and improve our website and services (including remembering your actions and preferences), to conduct analytics, and to better understand how users interact with the services (which aligns with our legitimate interests in managing, improving, and optimizing our services). We may also allow third parties and service providers to use cookies on our website to better tailor services, products, and advertisements on our site and across other websites.

Most browsers automatically accept cookies by default, but you can choose to delete or reject them through your browser settings. Please note that deleting or blocking cookies may negatively impact your user experience and could cause certain services—including specific features and standard functionalities—to malfunction or become unavailable. Additionally, blocking cookies may not entirely prevent us from sharing information with third parties (such as our advertising partners).

Our website also supports Global Privacy Control (GPC) signals, which allow you to opt out of certain uses or disclosures of information. If you communicate your preferences via GPC, we will treat that signal as a valid request to opt out of information sharing or targeted advertising associated with that browser or device. To learn more about Global Privacy Control, please visit https://globalprivacycontrol.org/. Apart from Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent by your web browser or device.

In certain circumstances, we may disclose your personal information to third parties to fulfill contracts, for legitimate business purposes, and for other reasons outlined in this Privacy Policy. These circumstances may include:

• Sharing information with vendors or other third parties who provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, order fulfillment, and shipping).
• Sharing information with business and marketing partners to provide services and deliver advertisements to you. These partners will use your information in accordance with their own privacy statements.
• Disclosing information to third parties when you direct, request, or otherwise consent to such disclosure—such as when shipping products to you or using social media widgets or login integrations.
• Sharing information with our affiliates or other companies within our corporate group for legitimate business operations.
• Disclosing information in connection with business transactions (such as mergers or bankruptcy proceedings), to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Service, our rights, and the rights of our users or others.

Over the past 12 months, we have disclosed users' personal information and sensitive personal information for the purposes described above in the sections titled "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information."

Our website may provide links to websites or other online platforms operated by third parties. If you click a link to visit a website not affiliated with or controlled by us, you should carefully review its privacy and security policies, as well as other terms and conditions. We do not guarantee or accept responsibility for the privacy or security practices of these websites, including the accuracy, completeness, or reliability of the information found on them. Information you provide in public or semi-public areas—including information shared on third-party social networking platforms—may be viewable by other users of the Service and/or users of those third-party platforms, and is not subject to restrictions on how we or those third parties use such information. Unless otherwise stated in the Service, the provision of such links does not imply our endorsement of the content on those platforms or of their owners or operators.

The Service is not directed at children, and we do not knowingly collect personal information from children. If you are the parent or guardian of a child whose personal information has been provided to us, you may contact us using the details below to request the deletion of that information.
As of the effective date of this Privacy Policy, we do not knowingly "share" or "sell" (as defined by applicable law) the personal information of individuals under the age of 16.

Please note that no security measures are perfect, and we cannot guarantee "absolute security." Furthermore, any information you send to us may be subject to security risks during transmission. We advise against sending sensitive or confidential information to us via insecure channels.
The duration for which we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide services, fulfill legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Under Hong Kong law, you may have some or all of the following rights regarding your personal information. However, these rights are not absolute; they may apply only in specific circumstances, and in certain cases, we may refuse your request to the extent permitted by law.

• Right of Access/Right to Know: You have the right to request access to the personal information we hold about you, including details regarding how we use and share your information.
• Right to Deletion: You have the right to request that we delete the personal information we hold about you.
• Right to Correction: You have the right to request that we correct any inaccurate personal information we hold about you.
• Right to Portability: In certain circumstances, you have the right to obtain a copy of the personal information we hold about you and to request that we transfer it to a third party, subject to certain exceptions.
• Right to Opt Out of the Sale or Sharing of Personal Information or Targeted Advertising: You have the right to instruct us not to "sell" or "share" your personal information, or to opt out of the use of your personal information for "targeted advertising" purposes as defined by applicable privacy laws. Please note that if you visit our website with a "Global Privacy Control" opt-out preference signal enabled, we will—depending on your location—automatically treat this as an opt-out regarding the sale or sharing of information associated with the device and browser used to access the site.
• Right to Restrict Processing: You have the right to request that we stop or restrict the processing of your personal information.
• Withdrawal of Consent: If we rely on your consent to process your personal information, you may have the right to withdraw that consent.
• Appeal: If your request is denied, you have the right to appeal our decision. You may submit an appeal by directly replying to our refusal notice.
• Managing Communication Preferences: We may send you promotional emails; you can opt out of receiving such emails at any time via the unsubscribe link included in the email. If you choose to unsubscribe, we may still send you non-promotional emails, such as those regarding your account or orders.

You may exercise these rights by following the instructions on our website or by contacting us using the details provided below.
We will not discriminate against you for exercising any of the rights mentioned above. Before providing a substantive response to your request, we may need to collect information to verify your identity, such as your email address or account details. Subject to applicable law, you may designate an authorized agent to submit requests to exercise your rights on your behalf. Before accepting a request from an agent, we will require proof that you have authorized them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Please note that we may transfer, store, and process your personal information outside of Hong Kong. Your personal information may also be processed by employees, third-party service providers, and partners located in these regions.
If we transfer your personal information outside of Hong Kong, we will rely on recognized transfer mechanisms—such as Hong Kong’s standard contractual clauses or any equivalent contracts issued by relevant Hong Kong authorities (as applicable)—unless the data is transferred to a country recognized as providing an adequate level of protection.

If you have any questions regarding our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us via email at orvessa@uqnfr.com.
Under applicable data protection laws, and unless expressly stated otherwise, we act as the data controller for your personal information.